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Welcome to L&L Co. Wonder Box (the “Company,” “we,” “our,” or “us”). By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

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General Use

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to use our site and services for lawful purposes only.

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Product Information

We offer pet-focused mystery boxes containing hand-selected items for pets and pet owners. Contents may vary from box to box. We strive for accuracy in product descriptions but cannot guarantee that every item or box will be exactly as pictured or described.

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Orders & Payments

All orders must be paid in full at checkout. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or misuse. Prices are listed in USD and may change without notice.

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Shipping

Typical shipping is 3-5 days, but shipping times may vary based on order backlogs. Once an order is shipped, delays caused by carriers or external factors are outside of our control. Customers are responsible for providing accurate shipping information. We are not liable for packages delivered to incorrect addresses.

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Returns & Refunds

Because our products are mystery boxes and contain consumable or pet-related items, all sales are final. Refunds may only be issued if an order arrives damaged or an incorrect product was sent. Please contact us within 7 days of delivery with photos of the issue.

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Personal Information

Your privacy matters to us. We collect and use personal information according to our Privacy Policy. By using our site, you consent to our data practices.

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Intellectual Property

All content on this website — including logos, designs, images, and text — belongs to L&L Co. Wonder Box and may not be copied, reproduced, or distributed without written permission.

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Limitation of Liability

We are not responsible for any injuries, reactions, or issues that may occur from the use of items inside the mystery box. Always supervise pets when using new toys, treats, or products. 

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To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from use of our website or products. All products are produced by independent manufacturers to which L&L Co Wonder Box has no jurisdiction over or involvement of any kind. By agreeing to our terms and conditions, you agree to forward your questions, concerns, or issues relating to any product to the original manufacturer.  

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Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our site after updates means you accept the revised terms.

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Contact Us

If you have questions about these Terms & Conditions, you can reach us at: LLcoWonderbox@gmail.com

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By using LLcoWonderBox.com, you acknowledge, understand, and agree to all of our policies.

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